Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jason Walraven

Jason Walraven

September 5, 2024

5  out of  5
rating by Jason Walraven
"Wes and his whole team go the extra mile for my family. We have home owners, three cars, and life insurance policies. He ran an insurance review and saved us money. 5 stars!!!"
We responded:
"Thank you Jason for your review and giving me the opportunity of being your agent and friend. The team and I are glad to have you and Dawndee as customers."
Profile photo of Nick Tejeda

Nick Tejeda

September 5, 2024

5  out of  5
rating by Nick Tejeda
"The best insurance agent I know!"
We responded:
"Thank you Nick for your review and the opportunity to be your friend and agent."
Profile photo of Laura

Laura

September 4, 2024

5  out of  5
rating by Laura
"I recently switched insurance companies and had the pleasure of working with Wes’s State Farm office. I couldn't be happier with the experience. Their customer service is top-notch, and they truly go above and beyond to help their clients. A special shoutout to Kaden, who was incredibly helpful and professional. Kaden managed to cut my insurance rate nearly in half. I highly recommend Wes’s State Farm office to anyone looking for excellent service and great rates!!"
We responded:
"Thank you Laura for your awesome review!"
Profile photo of Jalina Lauzon

Jalina Lauzon

September 4, 2024

5  out of  5
rating by Jalina Lauzon
"Wes has always helped my needs whenever I have asked. Him and his team make me feel welcome and appreciated !!"
We responded:
"Thank you Jalina ! "
Profile photo of Sav Jones

Sav Jones

September 4, 2024

5  out of  5
rating by Sav Jones
"I cannot say enough good things about Wes!! I work during his business hours, and still he made everything so seamless for me!!! He truly went above and beyond! I will recommend him to anyone and everyone who is looking for a new agent!"
We responded:
"Thank you for your review Sav. Out team appreciates it!"
Profile photo of Thomas Spencer

Thomas Spencer

September 4, 2024

5  out of  5
rating by Thomas Spencer
"Wes and Monica are the best. If there was an option for 6 stars that’s what I would give. Every time I call my questions are answered with no BS. I’ve had other insurance companies before always got the runaround that is not the case here. I can’t recommend the Wes Ferguson State Farm team enough!"
We responded:
"Thank you Thomas for your review and the opportunity to be your friend and your agent."
Profile photo of Robert Bolin

Robert Bolin

September 3, 2024

5  out of  5
rating by Robert Bolin
"So far I have had great experience with Wes Ferguson, Monica and Minnie. They answered my questions directly and they have not hid any random fees from me. I recently got into A accident and they helped me out with everything and any questions I had they had all the answers for... I highly recommend State farm and Wes and his team."
We responded:
"Robert thank you for your review. I was taken back when you called and said that you wanted to give us a review and share your great experience with our office."
Profile photo of Shannon Smith

Shannon Smith

August 29, 2024

1  out of  5
rating by Shannon Smith
"The agents are no properly informed or they straight up lie about your options. I've never had an accident and the rates went up last year. So I asked what options were available and the guy on the phone said there wasn't anything I could do. BUT there was. I was able to cut my bill in half 6 months ago. There is literally no incentive to stay with a company like this. There's no reason to even be a good driver, your rates go up anyways."
We responded:
"First of all, your name is Shanelle Pridemore (aka Shannon Smith) and if you want to attack me and my agency by lying about our service and trying to hold myself and my staff hostage by going online and giving a negative review that's your right. Now the facts are, I offered you an option to go over your account, you declined it. I reached out to you by phone and email. You emailed back that you weren't interested in what I had to say. I told you that you should shop around for better rates. You emailed back: why? should I. Our insurance reviews go over coverages and options so that you can make an informed decision on the coverages you have. Sure, you paid off your vehicle and now were able to cut the full coverage you were once required to have. Shanelle, I think we both know what this is really about. Your actions spell it out clearly. My staff and I will continue to provide the best as we always do for our customers even if race is an issue for folks like you. If you are going to go online and call us a liar, at least be honest about who you really are. I will tell you again. If you are not happy as a consumer with our service, you can change agents or insurance companies at your will. Oh, but we already told you that and you said we had this industry monopolized."
Profile photo of janice leggett

janice leggett

March 11, 2024

5  out of  5
rating by janice leggett
"Great staff very friendly and helpful!!!! Thanks for everything!!"
We responded:
"Thank you Janice for the nice review! We appreciate you."
Profile photo of Paul Combs

Paul Combs

February 7, 2024

5  out of  5
rating by Paul Combs
"He looks like Obama but if you tell him he looks like Denzel Washington...he may give you a big discount! But honestly...great place to do business! Fair & honest! His office people are top knotch!"
We responded:
"Thank you Paul for a great review. This is why everyone in our office likes you so much because of your great sense of humor."
Profile photo of Erica Maddock

Erica Maddock

September 19, 2023

5  out of  5
rating by Erica Maddock
"Love them all! Everyone is great friendly and easy to work with, I refer people all the time"
We responded:
"Thank you Erica for your awesome review !"
Profile photo of sophie Curley

sophie Curley

June 7, 2023

5  out of  5
rating by sophie Curley
"Always there to help. And they are efficient and friendly"
We responded:
"Thank you so much for your review Sophie! Our office is here to help you and your family anytime. Thank you for being part of our insurance family."
Profile photo of Susan Smith-Vice

Susan Smith-Vice

February 16, 2023

5  out of  5
rating by Susan Smith-Vice
"I obtained life insurance for myself and the process was super easy. The state farm representative did an excellent job explaining the life insurance policy and made the application process very easy and comfortable."
We responded:
"Thank you Susan for being a State Farm customer and thank you for the nice review!"
Profile photo of Margot Lea

Margot Lea

December 4, 2022

5  out of  5
rating by Margot Lea
"I can't say enough positive things about Wes and his staff! All my interactions have always been met with professionalism, promptness and efficiency. When I recently had to make a claim through my home owners insurance (embarrassed to say) I had no idea what to do and felt so vulnerable, Wes and Mini walked me through the process from start to finish! I realized how important it is to be with a company/agent that you trust. I would not hesitate to recommend Wes Ferguson - State Farm Insurance!"
We responded:
"Thank you Margot for your wonderful review. Our Staff truly appreciates you and your family!"
Profile photo of MikePierce170

MikePierce170

August 27, 2022

5  out of  5
rating by MikePierce170
"Wes is the best! I was fed up with Progressive for price gouging me and Wes made the transition over to State Farm absolutely smooth. He was honest, up front and put legitimate effort into getting me the best rate. I highly recommend anyone looking for auto insurance to give Wes a call. You won't regret it."
We responded:
"Mike thank you for the wonderful review! My staff and I are very happy that you and your family made the switch. Welcome to our insurance family!"
Profile photo of Andrew Brix’s Journey

Andrew Brix’s Journey

January 14, 2022

5  out of  5
rating by Andrew Brix’s Journey
"Best Agent I have ever worked with!! Professional & Informed, provides you with options you didn’t know were available. Truly cares and wants to give you the best coverage possible. I recommend all my family and friends. Thank you Wes !!"
We responded:
"Thank you Andrew ! Also I want to let everyone know that Andrew has a handyman service and he does awesome work! I know because some of our clients use his services. We have his contact info."
Profile photo of Brad Wyscaver

Brad Wyscaver

December 30, 2021

5  out of  5
rating by Brad Wyscaver
"I must share my story. Been with progressive for over 10 yrs. 1 speeding ticket and 1 seat belt violation. Progressive was charging me $213 monthly fir my policies. Then suddenly get email saying it had gone up to $302. So I went on line and found Wes with State Farm in West Salem. He responded a short while (hr) with a quote. Pretty much matching my other policies with progressive. I was stunned at the quote. . So he asked me to come in the next day to get true pricing. (It was after 5pm) So went in thinking ok it might change and be more. Wrong I even added renters ins, towing, car rental, road side service and it came out even less than what he quoted me. Alit less, his staff (Allison who helped me) along with Wes helped relieve alot of stress during this process. It was $200 less than what I have been paying at progressive. Go visit Wes at state farm ins in West salem. I am so glad he took the time and called me. Thank you so much Wes and your 2 ladies on your staff. Glad their is still an Honest man in the Insurance Business.that is Wes Ferguson with Statefarm in West Salem."
We responded:
"Thank you Brad for the Awesome review. Everyone here at our office is very excited to have you become a part of our insurance family. Welcome aboard Brad!"
Profile photo of Chloe Furlong

Chloe Furlong

September 16, 2021

5  out of  5
rating by Chloe Furlong
"I spoke with Allyson Moen on the phone. She was extremely helpful and never seem bothered when it seemed that I had a million questions! They do great business over the phone, so patient, which I love. Thank you again for all your help!!!"
We responded:
"Thank you for your review Chloe. We are happy to hear from our customers like yourself that received good service from our staff. I am very grateful to have Allyson be apart of my agency because she is 100% committed to our customers satisfaction. Thank you Chloe for being part of our insurance family!"
Profile photo of Jason Wick

Jason Wick

September 6, 2021

4  out of  5
rating by Jason Wick
"Excellent service and top notch staff. Well worth doing business with"
We responded:
"Thank you Jason for giving my agency the opportunity to provide service to your personal and commercial needs. Also if I may, if anyone is looking for flooring needs please check with Valley Flooring center in Keizer. They are the best!!"
Profile photo of Armin Sedaghat

Armin Sedaghat

September 1, 2021

5  out of  5
rating by Armin Sedaghat
"Solid experience working with Melissa. We were able to resolve my questions over the phone in a timely manner. Thanks again!"
We responded:
"Hi Armin. Thank you for the opportunity to help you. Melissa said that you were very kind and patient with her while she resolved the issue. Thank you for being our customer!"
Profile photo of Juril

Juril

August 14, 2021

5  out of  5
rating by Juril
"Very professional! Friendly staff!!"
We responded:
"Thank you Juril. Everyone here in our office appreciates your kind words and thank you again for being apart of our insurance family!"
Profile photo of Lozelle Mathai MBA, CFEI

Lozelle Mathai MBA, CFEI

July 3, 2021

5  out of  5
rating by Lozelle Mathai MBA, CFEI
"From the moment Wes and his team answered the phone, I knew that I made the right choice with this agency. They were very patient and responsive to all my questions. The customer service and attention to details of potential life's events put my mind at ease with transferring multiple policies to Wes and his team. Thank you."
We responded:
"Thank you so much Lozelle. My team and I are very happy to have you and your family with our agency. We look forward to being of service to you."
Profile photo of Madalena Martin

Madalena Martin

June 22, 2021

5  out of  5
rating by Madalena Martin
"When I first started looking into insurance, the quality of care I sought was from State Farm. Everyone I spoke to with State Farm had nothing but good things to say and now I can be added to the list. Not only do I have my ideal insurance but I didn’t break the bank. It was such a smooth process from start to finish and everyone I encountered is a gem. I am so grateful to be truly be covered, you know what I’m sayin’"
We responded:
"Wow Madalena thank you so much for coming to our office and becoming a State Farm customer!"
Profile photo of Mario Miranda

Mario Miranda

May 26, 2021

5  out of  5
rating by Mario Miranda
"I can not thank Wes Ferguson enough. I was referred to this branch because I was paying too much for my policy with Progressive. Not only do I have Life Insurance with them now, I also saved a good chunk on my car insurance. I highly recommend this branch for all your insurance needs. I am always on the go, and Fred was able to accommodate my needs. I was set up in a timely manner. Very happy that I switched."
We responded:
"The pleasure is all mine Mario! Thank you again for your wonderful review and welcome to our insurance family !"
Profile photo of Crystal Urban

Crystal Urban

May 12, 2021

5  out of  5
rating by Crystal Urban
"Monica is the best whether you need something simple or an accident"
We responded:
"Thank you Crystal for your review. We are glad to assist you anytime that you need us. Monica."